‘A Perfect 10’ in the Booking.com Traveller Review Awards 2026

We are deeply honoured to share that Pīhopa Retreat has been awarded a perfect 10 out of 10 in the Booking.com Traveller Review Awards 2026 — the highest score the platform can give, and one that places us on the global stage, alongside the world’s great intimate luxury hotels and lodges.

What makes this recognition so meaningful to us is how it is determined. There are no judges, no editorial panels, no entry forms. The Booking.com Traveller Review Awards are decided entirely by guests — people who have stayed with us, slept in our suites, eaten breakfast in the chapel, wandered the gardens, and then taken the time to share their experience. Every single review counts.

How is the booking.com Traveller Review Awards 2026 calculated?

Our perfect 10 has been calculated from each and every verified guest review published on the platform over three consecutive years, from December 2022 to November 2025. You can find out more about the awards and how they are calculated from over 372 million reviews here.

booking.com traveller review awards 2026 facts and figures

Three years. Hundreds of stays.
A consistent, unwavering 10 out of 10.

Booking.com describes this achievement as a reflection of “flawless attention to detail, consistency and passion for creating exceptional stays.” We couldn’t have said it better ourselves — and we couldn’t have earned it without you.

The Booking.com platform draws on more than 370 million verified reviews from travellers across 221 countries and territories. The award threshold for 2026 was set at a score of 8.0 or above — which gives some sense of how far a perfect 10 sits above the norm. We are humbled, and we are grateful.

At its heart, this award belongs to Sarah and her extraordinary team, who bring care, warmth, and an unrelenting attention to detail to every single stay — not just when it’s easy, but every time, for every guest. And it belongs to all of you who have chosen to stay with us, and who took the time to tell others about it.

If you’re planning to visit Nelson and the wider Nelson Tasman region, we would love to welcome you. We hold this award as a promise — to continue offering the same standard of care, the same genuine hospitality, and the same deeply personal experience that earned it.