COVID POLICY & PROCEDURES
Covid-19 update – Let’s protect each other
Pihopa Retreat follows the NZ Government Protection Framework and our team is fully vaccinated.
For accommodation guests, vaccine passports are not mandatory at our premises.
We aim to deliver a safe and enjoyable experience for all our guests. If you have any questions please ask. We will welcome any questions, comments, or feedback.
Accommodation https://www.business.govt.nz/covid-19/covid-19-protection-framework/accommodation-services/
Food and drinks services https://www.business.govt.nz/covid-19/covid-19-protection-framework/food-and-drink-services/
Events and Gatherings https://www.business.govt.nz/covid-19/covid-19-protection-framework/events/
FLEXIBLE TRANSFER DATES
If guests need to cancel due to Covid-19 and are within the cancellation policy dates, we will make an exception and hold the payment in credit for 12 months to be applied toward a future stay. Funds will be non-refundable.
New dates will be subject to availability and seasonal rate changes.